The recent online blog wars have brought up the question of whether and when you should respond to online criticism. I’ve dealt with this issue from the point of editorials, but having to deal with commenting and blogging attacks is something new.
Darren Rowse, of ProBlogger, explains why he always responds, even to angry posts:
- I’m amazed how quickly some people back down when they know you’re actually reading them.
- I think it’s important in terms of reputation to give your perspective
- I’m amazed by the power of a reasoned response to a frenzied, angry and attacking post when it comes to finding new readers.
I haven’t yet decided if it’s worth it to respond to every attack, but I do think that responding when your reputation is called into question may be advisable. On occasion.