help canceling the things you don't want

Consumerist has a how to article with tips on canceling “anything.”

Suggestions:

  1. Call outside of normal business hours, when most retention people are asleep. You may get a low-level CSR who doesn’t get paid to retain you.
  2. If the rep is rude or unreasonable, hang up and call right back and get a different rep.
  3. Tell them you’re moving. Moving outside their service area.
  4. The reps are paid to retain you. Threats won’t work. Keep your head cool and dance their little dance, politely.

Found via LifeHacker.

Author: Paloma Cruz

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